Successful European developer Evencharge, owners of the Fairways Club and Pueblo Evita Club, chooses Merlin Software to support its timeshare operations

Published December 9, 2009

Merlin Software is delighted to announce that it has been chosen to provide software solutions to the Fairways Club in Tenerife and Pueblo Evita in Spain.

“Merlin is easily the most comprehensive software found anywhere in our industry today” says Mike Bailey, chairman of the two resorts. “We looked at a number of other options, but Merlin’s functionality, accessibility and interactivity could not be matched”.

“In addition, having been in the business for so long, we have a considerable amount of historical data that we needed to have uploaded to Merlin.  We wanted the full history of our trading on our new system. Merlin has provided us with a complete audit of ownership so we can trace every sale and every owner we have ever had, no matter what they bought, upgraded or sold” he continued.

Merlin is integrated business application software served across the internet and developed specifically for today’s shared ownership industry including resort developers, marketers and management companies – regardless of size or location. It has multiple resort, company and currency capabilities and manages all known products. “It is the ideal solution for us. Our resorts and head office are in different countries and we sell different products to a number of nationalities in various currencies. Merlin brings these elements together seamlessly”.

All the functionality required for marketing and sales to front and back office is included in the Merlin application. According to Mike Bailey “we have no need for any other business software to run our operations because Merlin is so comprehensive. It covers every aspect of our operation and our staff find it intuitive and user friendly”. Users simply access it securely via a web browser from anywhere at any time. It means that management and staff can access the system from the resorts or from the company’s head office in the UK, without the need of expensive link lines and hardware installations.

One of the most important features for the team is Merlin’s Integrated Interactivity. As chief software developer Mike Pnematicatos explains “Merlin runs over the internet so it is easy for resorts to integrate their web sites directly with their business data. This means that clients can transact with resorts over the internet in real time and accessing the same data”. Mike Bailey adds “we are so impressed. Merlin has opened up new opportunities for us. Our next stage of implementation will be to have our owners access our website to make online bookings and management fee payments including credit card processing”.

Of particular interest to the team is the online trading platform which enables resorts to trade with others in the industry. Mike Bailey explains “we will be looking into this as a way to offer reciprocal exchanges and rentals and utilize unsold inventory. Merlin has done all the work for us on that one”.

Merlin is the leading industry software provider using the new technology of Cloud Computing to deliver you software direct to your internet browser. According to Mike Pnematicatos “Merlin is resource light, incredibly intuitive and allows unlimited users and multiple locations to access the software securely in real time from anywhere in the world. It enables resorts and hotels to benefit from time and cost savings - yet still be at the cutting edge of internet technology”.

Contact details

For more information on Merlin Software for Vacation Ownership contact Mike Ashton on, email at mikea@quickmerlin.com  or visit www.quickmerlin.com.

For more information on the Fairways Club and Pueblo Evita Club contact Mike Bailey by email at general@evencharge.com.

Merlin Software for Vacation Ownership has been developed by Mike Pnematicatos who has over 25 years experience in the timeshare industry in sales, marketing and resort management.

Using the latest web technology, Merlin is the complete software package for today’s hospitality industry and can handle all types of timeshare and holiday product.

Merlin Software incorporates modules for sales, marketing and front and back office. Its inherent flexibility means it can operate all types of sales activity and holiday product.  As Merlin is served over the Internet there is no requirement for any expensive communication links or set up fees and can be accessed from wherever there is an Internet connection without the need for expensive communication links.

Fairways Club is located on the south coast of Tenerife about ten minutes travelling time from the airport. Built in typical Andalusian style architecture, the resort is located within the Amarilla Golf and Country Club complex, famous for its impressive golf course just bordering the Atlantic Ocean. The resort is celebrating its 20^th anniversary this year.

Pueblo Evita Club is situated in an excellent position a short way from the glorious beaches and excellent restaurants at Benalmadena Costa. It is a delightful gated holiday ownership resort built in typical Andalusian pueblo style and set between the sea and the mountains on the Costa del Sol in southern Spain. It is perfect for a family holiday being very secure and safe and including two outdoor pools and one indoor heated swimming pool.